Operator Intelligence

Here’s the workflow for how your dispatchers, captains, suppliers actually think, record, update, coordinate, decide. Live.

Six things that slow a working day down, and what stands in their place.

/01

Data entry during live operations is tedious.

If a software does not enable your operator's live workflow, they will wait till later to update, or not include some info at all. Either way the record you make decisions on is not the day you actually had.

That is why Sidonia obliterated redundant data entry. The entry happens once, wherever it lands, and the systems downstream take it from there.

Written on paper

Sidonia Scope

Upload one picture of the sheet. Your systems update in real time.

Recorded digitally

Sidonia Sheets

Record like normal. Your systems update in real time.

Said out loud

Calls and email

The exchange is read as it arrives, and the job it describes is already on the board.

/02

Your operators estimate their vessel ETA manually, without accuracy records.

Sidonia tracks your accuracy record and calculates ETA automatically, with precision.

Measured

Arrival error, underway
~4 min median
Arrival error, cold departure
~12 min median
Job duration
within ~7 min

Tug side. Measured against 2,100+ real harbor transits replayed from public AIS, and 248 out-of-sample jobs.

/03

Your operator wants visual strategy capabilities your software does not have.

Sidonia's draft mode is handcrafted alongside operators, for their exact intuition and ease of use. Try a shape, see what it costs, keep it or throw it away.

/04

Your operators have to switch consistently between multiple tabs to find everything they need.

Sidonia uses interaction intelligence to surface the most relevant information consistently and instantly.

/05

Most live decisions are made outside of the software, so you have limited live data on why decisions are made.

Sidonia tracks all operator decisions with the context that produced them, and trains operators to think like the best chess player for vessels.

/06

Missed opportunity leaves no trace at all.

Sidonia does not only track missed jobs. It tracks every window a boat could have been working elsewhere, so the invisible gaps in a day become something you can see while the day is still running.

Input once and for all. Nobody enters the same job twice, and nothing is left out because entering it was tedious.

Bring us a real day of dispatch.

The calls, the emails, the schedule, the sheet on the desk. We'll show you what Sidonia does with it.